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RED.Health Starts Free Ambulance Service for Dependents of Subscribers

RED.Health, India's premier medical emergency response platform, has launched a direct-to-consumer subscription service, RED Family Protect. This new solution intends to meet the demand for dependable, smooth, and cheap emergency medical care throughout India.

Based on its significant expertise in dealing with medical emergencies, the organisation recognized a critical gap in convenient emergency care. On a subscription basis, the site provides complete emergency care coverage tailored to individual needs through RED Family Protect. The service initially targets elderly family members with children who are living away from home, addressing their specific concerns about medical emergencies.

The subscription-based service offers free access for the first three months to people who are frequently concerned about their absence in emergency situations. The service ensures efficiency and effectiveness through its emergency strategy. Upon receipt of a call to the 24/7 hotline, a trained operator dispatches a JCI-accredited ambulance to the address provided, which can make unlimited trips within a 100-kilometer radius. Within 15 minutes, an ambulance and paramedic will arrive to stabilize the patient if necessary, assist with boarding and communicate with an on-call physician. 

Throughout the journey to the desired hospital, the user and family members on site receive real-time updates. To further support recovery, RED Family Protect also provides quick access to a network of leading hospitals and a medically qualified concierge.

The service also includes phone or video access to emergency doctors, seamless hospital admission coordination, and a specialized care manager who provides a concierge-like experience for older patients.

Mr. Prabhdeep Singh, Founder & CEO of RED.Health, said of the introduction, "RED Family Protect represents a significant advancement in emergency medical response for India." We created this service with a thorough understanding of the unique issues that families confront, particularly those with loved ones residing overseas. In critical situations, our goal is to provide unrivaled peace of mind and a complete support system through prompt, high-quality care. RED Family Protect exemplifies our dedication to closing healthcare disparities and ensuring that distance never jeopardizes care. We are pleased to have established a new standard in emergency medical services that values dependability, efficiency, and compassion."

It may be noted that RED.Health has already made a significant impact in the emergency medical assistance market, serving 500,000 families and working with more than 150 hospitals. With a remarkable response time of 2 seconds and an average ambulance arrival time of just 15 minutes, RED Family Protect promises to redefine emergency medical care as it expands in urban India, combining technology, expertise and compassion to protect the health and well-being of subscribers and their loved ones.


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