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RED.Health Achieves First JCI Medical Transportation Accreditation in Asia

Being the first medical transport company in Asia to get the prestigious Joint Commission International (JCI) approval is a big deal for RED.Health, which is India's largest medical emergency response platform. With this award, RED.Health shows that it cares about patient safety and the quality of emergency medical care, putting it at the top of its field.


RED.Health addresses significant issues in emergency medical services by operating over 10,000 ambulances in over 510 locations. Delays in EMS can make it much more likely that a patient will die or become disabled for a long time. For example, a 15-minute wait for people who have had a stroke could be very bad. If they miss appointments, patients are stressed, stay in emergency rooms longer, and pay more for healthcare.

By making EMS more efficient, RED Health improves patient results and cuts down on unnecessary hospital readmissions. With this kind of efficiency, the healthcare sector could save up to INR 23,000 crore per year.

The JCI certification is the world's greatest standard for quality and safety in healthcare. It lets hospitals, insurance companies, and other healthcare providers work together in new ways, which leads to consistent, high-quality emergency care that meets international standards. This accreditation encourages the use of cutting-edge technologies and best practices, which keeps RED.Health is at the forefront of the EMS industry.

Prabhdeep Singh, founder and CEO of RED.Health, said, "I want to make sure that medical transportation in any part of India is safe for my family and everyone else's family." We were able to meet the strictest foreign standards for accreditation and bring it to India. Getting JCI recognition shows that we are serious about providing outstanding patient care outside of hospitals.

According to Dr. Tausif Thangalvadi, Vice President, Operations & Medical Director of RED.Health, "India's emergency response infrastructure has only had hospitals and healthcare staff subject to quality accreditation and regulation for the past 25 years." Obtaining JCI accreditation eliminates this issue and establishes new patient care standards. 

To make sure that people get reliable and on-time medical care, RED.Health uses cutting-edge telemedicine systems and full rescue services. Focusing on quality, convenience, and top-notch service, the group wants to become India's best pre-hospital care provider. RED.Health's accreditation by JCI shows how dedicated the company is to its core values of trustworthiness, compassion, and speed.

RED Health has accomplished numerous commendable feats. RED.Health received ISO 27001:2022 for information security management and ISO 9001:2015 for quality management in 2015. This JCI recognition shows that it is even more of a leader in patient-centred pre-hospital care.

With JCI approval, RED.Health wants to grow its network to thirty towns. A company spokesman said that with this growth, the company will continue to be the leader in pre-hospital care, building on its great track record of saving more than 500,000 lives and getting Series B funds.


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